Managing a plastic surgery practice is complex. Between consultation bookings, surgical scheduling, follow-up appointments, and patient communications, your scheduling system can make or break your patient experience.
The wrong software leads to double bookings, missed appointments, and frustrated patients. The right one streamlines everything and helps you focus on what matters most: patient care.
But here’s what hasn’t changed:
If you have the right scheduling tools, you can still provide exceptional patient experiences while growing your practice.
Not by using generic appointment software, but by choosing solutions designed for the unique needs of plastic surgery clinics.
The best patient scheduling software helps you:
- Handle complex multi-procedure appointments
- Manage pre and post-operative care scheduling
- Track patient journeys from consultation to recovery
- Reduce no-shows with automated reminders
- Integrate with your existing EHR and billing systems
These are the three scheduling solutions that plastic surgery clinics use to manage thousands of appointments every month.
The best part?
These tools work perfectly for both single-location practices and multi-clinic operations.
My Top 3 Patient Scheduling Software for Plastic Surgery
- Symplast: Built specifically for plastic surgery and medical spas
- Nextech: Comprehensive practice management with advanced scheduling
- Trafft: Flexible scheduling solution with customizable booking features
Symplast
Best for plastic surgery practices that want industry-specific features
Pricing: Contact for pricing; free demo available
Symplast stands out because it was built by plastic surgeons, for plastic surgeons. This isn’t generic medical software trying to fit your needs. It’s designed specifically for aesthetic and plastic surgery practices.
The scheduling system understands the complexity of plastic surgery appointments. Whether you’re booking a consultation, a multi-hour surgery, or a quick follow-up, Symplast handles it seamlessly.
Designed for Plastic Surgery Workflows
The biggest advantage of Symplast is how it handles the unique scheduling needs of plastic surgery practices.
The system lets you schedule consultations, procedures, and follow-ups all in one patient journey. You can easily see which patients need pre-operative appointments, when surgeries are scheduled, and when post-op visits should occur.
For example, when you schedule a breast augmentation, Symplast automatically prompts you to schedule the required pre-op appointment and suggests timing for post-operative follow-ups based on your practice protocols.
Mobile-First Cloud Platform
Symplast was built from day one for smartphones and tablets. This means you can access your entire schedule from anywhere.
Surgeons love being able to check their schedule, review patient information, and even access patient photos right from their phone between cases.
The system works on any device – iPhone, Android, iPad, Mac, or PC. No special hardware required.
Patient App Integration
Patients get their own mobile app where they can:
- View upcoming appointments
- Receive appointment reminders
- Access their treatment photos securely
- Communicate with your practice through HIPAA-secure messaging
This reduces front desk calls and keeps patients engaged throughout their treatment journey.
Pros & Cons
| Pros | Cons |
|---|---|
| Built specifically for plastic surgery and medical spas | Pricing not publicly available |
| True cloud-based system accessible from any device | May have more features than smaller practices need |
| Integrated patient app and photo management | |
| Mobile-first design perfect for busy surgeons |
Symplast Alternative: ModMed
ModMed is another plastic surgery-specific EHR and practice management system. It offers similar specialty-focused features but with a different interface approach. ModMed is ranked #1 by some industry surveys, but many users prefer Symplast’s mobile-first design and user experience.
Nextech
Best for plastic surgery practices that want comprehensive practice management
Pricing: Contact for pricing; demo available
Nextech offers a complete practice management solution with robust scheduling specifically designed for plastic surgery practices. It’s used by practices ranging from small solo operations to large multi-location groups.
Drag-and-Drop Scheduling
Nextech’s scheduling interface uses intuitive drag-and-drop functionality. You can easily move appointments, reschedule procedures, and manage complex surgical schedules.
The system prevents double bookings and shows you resource conflicts before they become problems. If Dr. Smith is already scheduled for surgery at 2 PM, the system won’t let you book another procedure at the same time.
Multi-Location Support
If you operate multiple clinics or surgical centers, Nextech shines. You can view schedules across all locations, manage staff calendars centrally, or give individual locations control over their own scheduling.
This flexibility makes it easy to coordinate procedures that might span multiple locations or move surgeries between facilities if needed.
Patient Portal and Online Scheduling
Patients can access their own portal to:
- Schedule follow-up appointments
- Complete pre-operative forms
- Pay bills online
- Access their medical information
This reduces administrative burden on your staff and gives patients 24/7 access to schedule routine appointments.
Revenue Cycle Integration
Nextech’s scheduling integrates directly with billing and revenue cycle management. When you schedule a procedure, the system can automatically verify insurance benefits, calculate patient responsibilities, and set up payment plans.
This integration helps prevent scheduling procedures that won’t be covered and ensures patients understand their financial responsibilities upfront.
Pros & Cons
| Pros | Cons |
|---|---|
| Practice management beyond just scheduling | Can be complex for smaller practices |
| Strong multi-location support | Requires training to use effectively |
| Integrated billing and revenue cycle features | Custom pricing model |
| Proven track record with plastic surgery practices |
Nextech Alternative: PatientNow
PatientNow is another comprehensive solution designed for aesthetic practices. It offers similar practice management features but with a different approach to workflow and user interface. Some practices prefer PatientNow’s aesthetic-focused features, while others choose Nextech for its broader practice management capabilities.
Trafft
Best for plastic surgery practices that want all-in-all scheduling without high costs
Pricing: Free plan for up to 5 users; Starter plan $12/month (40% off); Scaling plan $50/month (40% off); Enterprise from $250/month
Trafft offers a complete scheduling and business management solution that works well for plastic surgery clinics of all sizes. With over 15,500 global customers, it provides enterprise-level features at accessible pricing.
The platform goes beyond simple appointment booking to handle the full patient journey from initial contact to follow-up care.
Complete Business Management Platform
Trafft isn’t just scheduling software – it’s a comprehensive solution for organizing your entire practice. The system handles:
- 24/7 online booking availability for patients
- Flexible employee scheduling and management
- Customer relationship management with detailed patient profiles
- Multi-location business coordination
- Secure online payment processing
- Calendar synchronization with Google, Outlook, and Apple calendars
Advanced Patient Communication
The system reduces no-shows significantly through automated communications:
- Email, SMS, and WhatsApp appointment reminders
- Automatic follow-up sequences
- Birthday greetings and loyalty communications for patient retention
- Two-way messaging capabilities
For plastic surgery practices, this means patients stay engaged throughout their treatment journey, from consultation through recovery.
Multiple Booking Channels
Patients can book appointments through:
- Embedded forms on your website
- Instagram stories and bio links
- Facebook, Twitter, and LinkedIn sharing
- QR codes for offline marketing
- Google Search and Maps integration (“Reserve with Google”)
- Dedicated booking website provided by Trafft
Robust Free Plan Features
The forever-free plan includes:
- Unlimited appointments for up to 5 users
- Booking website and mobile apps (Android/iOS)
- Email and SMS notifications
- Client management system
- Calendar integrations
- Google booking integration
- Payment processing through Square
- Multi-language support (10+ languages)
This makes it accessible for smaller plastic surgery practices just starting out.
Business Performance Insights
Trafft provides dashboard analytics to track:
- Business occupancy rates
- Returning customer percentages
- Most in-demand services and staff
- Revenue tracking and financial reporting
These insights help plastic surgery practices optimize their scheduling and identify growth opportunities.
Pros & Cons
| Pros | Cons |
|---|---|
| Generous forever-free plan for small practices | Not specifically designed for plastic surgery |
| Multiple booking channels and integrations | May need customization for complex surgical workflows |
| Comprehensive business management features | Limited specialized medical features |
| Mobile apps for both practice and patients | |
| Strong customer testimonials and support |
Trafft Alternative: SimplePractice
SimplePractice offers HIPAA-compliant scheduling primarily for health and wellness professionals. While it provides solid scheduling features, Trafft offers more booking channels, business management tools, and a more generous free plan that many aesthetic practices find valuable.
Other Tools That Support Plastic Surgery Scheduling
Beyond dedicated scheduling software, many plastic surgery practices use additional tools to optimize their appointment management:
- Google Calendar integration for personal and practice schedule coordination
- Patient communication platforms for automated appointment confirmations and post-operative check-ins
- CRM systems to track leads from consultation to procedure scheduling
- Photo management tools for documenting patient journeys and treatment progress
The right scheduling software depends on your practice size, complexity, and specific needs.
For plastic surgery-specific features and mobile access, Symplast offers the most comprehensive solution built for your specialty.
For practices that want full practice management integration, Nextech provides robust scheduling within a complete business management platform.
For flexible, affordable scheduling with strong online booking features, Trafft delivers excellent value and customization options.
Most importantly, choose a solution that grows with your practice and integrates well with your existing systems. The best scheduling software is the one your team will actually use consistently.
